ORDER SHIPPING & PAYMENT

TURNAROUND TIMES

Orders ship out same or next business day! Check your promotions or spam folders if you're waiting for an order confirmation or shipping info and have not received them yet.

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LOCAL PICKUP

Locals: when you're checking out, click Local Pickup when you get to the Delivery Options. It's free, and orders are packed within 1-2 hours on every business day. We'll send an email as soon as the order is ready for pickup.

Pressland General
33120 1st Avenue
Mission, BC
V2V 1G4
Monday to Saturday, 10:00-5:00

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SHIPPING

Canadian orders over $150 are eligible for free, standard shipping. This is automatically calculated in the cart, after discounts and taxes are applied. No promo codes are needed to be eligible for free shipping.

Canadian orders are shipped via Canada Post or UPS, and standard arrival times are 2-5 business days after leaving our workshop. If you are rural or on the East Coast, please allow for extra days for the order to arrive.

INTERNATIONAL

At this time, we are only shipping within Canada.

*IMPORTANT*

Please ensure shipping addresses are complete and correct. Pressland General is not responsible for additional shipping fees that are incurred due to customer address or information autofill errors. If you note an error after purchase, please email shop@presslandgeneral.ca ASAP. If the order has not yet shipped, we will make the changes necessary. Once orders have been dispatched, we are unable to recall packages and changes cannot be made.

All shipping times are estimates only. Please plan ahead, as compensation will not be offered for items with shipping delays outside of our control.

During special events and promos, please allow for 3-4 extra days for us to process your order.

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Other questions? Email to shop@presslandgeneral.ca, we are happy to help. 

PAYMENT METHODS

Accepted forms of credit card payment are Visa, Mastercard, and American Express. We use both the Shopify payments system as well as Paypal, and Canadian customers also have the option to pay via Interac e-transfer.

TO PAY VIA E-TRANSFER

Please note the total owing after discounts, shipping fees, and taxes are applied, then send an Interac transfer in that amount to shop@presslandgeneral.ca. Please state your order number in the Note or Memo field. No password is needed.

Orders marked for payment via e-transfer will be held for up to six hours to allow processing of payment and will be canceled if e-transfers are not received within the six-hour window.

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PROMO CODES

Our system supports the use of one promo code per cart. If you have more than one promo code to apply, we suggest trying both and choosing the code with the greater discount.

NOTE: Promo codes and free shipping offers may be disabled during certain sales or promotions, such as store-wide or warehouse sales.

GIFT CERTIFICATES & STORE CREDIT

Gift certificate codes and store credits work interchangeably. To apply your credit at checkout, simply enter your code into the "Gift card or discount code" field. Multiple gift card codes can be applied to a cart during checkout, in addition to a single promo code for sale events.

If only a portion of a gift card or store credit is used, the remaining credit will stay on the account for use with a future purchase. The same code will apply as long as there is credit remaining.

Gift Certificates and store credits may also be redeemed in-person at Pressland General, 33120 1st Avenue, in Mission BC.  

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Other questions? Please email shop@presslandgeneral.ca.